Return & Refund Policy

Custom Products

All products sold by USPF are custom-made and produced specifically for each customer. Due to the customized nature of our products, all sales are final once production has begun.

We do not accept returns or offer refunds for:

• Custom apparel

• Customized hi-vis garments

• Products with customer-provided logos, artwork, or branding

• Incorrect sizing selected by the customer

• Customer-approved artwork that contains errors

Customers are responsible for reviewing all artwork, proofs, sizing, quantities, and order details prior to approval.

Damaged or Defective Products

If an order arrives damaged or contains a manufacturing defect, customers must notify USPF within 5 business days of delivery.

To submit a claim, please provide:

• Order number

• Description of the issue

• Photographs of the affected products

• Photographs of any shipping damage, if applicable

If a claim is approved, USPF may, at its discretion:

• Replace the affected products

• Reprint the affected products

• Issue a partial or full refund

Incorrect Orders

If USPF makes an error that causes the delivered product to differ from the approved order specifications, we will work with the customer to correct the issue.

Claims must be submitted within 5 business days of delivery.

Order Cancellations

Orders may be canceled prior to production.

Once production has started, orders cannot be canceled and are not eligible for a refund.

If artwork preparation, design work, or production setup has already been completed, applicable charges may be deducted from any approved refund.

Shipping Issues

Shipping delays caused by carriers, weather, labor disruptions, or circumstances outside of USPF's control are not eligible for refunds.

Contact Information

For questions regarding returns, refunds, or order issues, please contact:

USPF (United States Print & Fulfillment)

Email: support@uspfusa.com

Website: www.uspfusa.com